Frequently Asked Questions
Everything you need to know about your curly hair journey.
When will my order be shipped?
We aim to process all orders within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking link to follow your parcel's journey.
Are your products suitable for all curl types?
Yes! Our range is specifically formulated to nourish and define everything from loose waves to tight coils. We recommend checking our curl guide to find the perfect routine for your specific pattern.
What is your return policy?
We want you to love your curls. If you are not completely satisfied, you can return unopened products within 30 days of purchase for a full refund.
Are your products vegan and cruelty-free?
Absolutely. We are proud to be 100% cruelty-free and our entire product line is vegan-friendly, containing no animal-derived ingredients.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are the products free from sulfates and silicones?
Yes, all Only Curls products are free from harsh sulfates, silicones, and parabens to ensure your curls stay hydrated and healthy without heavy buildup.